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Why am I directed to update my browser when I click a link in a Word document?

If you click on a link provided in a Microsoft Word document and see a redirection to a page saying you need to update your browser, but you're already using a current version, then you may be experiencing a preloading error.

This error is caused by Microsoft Office attempting to pre-load the webpage using their own generated URL. The pre-load request appears as if it's coming from Internet Explorer 7, which causes Euna Procurement (Bonfire) to redirect to our unsupported browser page.

Procurement Professionals

If you own the Word document, we would recommend that you save your document as a PDF file to provide to Vendors, Reviewers, or others parties. We also recommend providing the exact URL in plain text so that users can copy and paste the link directly into their own browser.

Other Users

Copy the link from the document and paste it into the address bar of your browser, instead of clicking the link directly. Please ensure there are no spaces at the beginning or end of the web address.

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