When trying to upload a file for your Submission, you may receive a non-descriptive error message.
Error messaging clarity is being improved. There are multiple reasons you may encounter this error.
- Non-specific browser issues (often experienced with Internet Explorer 11).
- Your network may block amazonaws.com, which is what Euna Procurement uses for data storage.
To resolve this issue, try the following:
- Try switching browsers. While the Minimum System Requirements do include Internet Explorer 11, without all of Microsoft's current patches installed, the Euna Procurement experience can have some inconsistencies. Try Chrome or Firefox instead.
- You may need to reach out to your IT team to see if Amazon AWS (amazonaws.com) is blocked on your network. If so, ask your IT team to temporarily whitelist that site so your Submission can go through.
If you continue to encounter errors, contact Support at support.procurement@eunasolutions.com.