Note
If there are questions on this feature or what authentication applications to use, your IT department should be the first touchpoint. Euna Procurement Support does not recommend what third-party tools to use. You can use any authentication tool of your choice.
What is MFA?
Multi-Factor Authentication (also called Two-Factor Authentication) is an extra layer of security designed to make sure that you are the only one who can access your account, even if someone else knows your password. When you sign in for the first time on a new device or the web, you need both your password and the verification code that is automatically displayed on your trusted devices.
To add this feature to your account, navigate to Account Settings > Password, then Update to access MFA Settings:
For Agency users, consult with your IT team on the supported authentication applications and check if you can install them on your official or personal devices.
For Vendors, consult with your IT team on the supported authentication applications and check if you can install them on your official or personal devices. If you do not have an IT team, research the tools you can use. Euna Procurement does not recommend any specific applications, as the software generally supports all the major applications like Google Authenticator, Microsoft Authenticator, Authy, etc.
Requirements:
- Access to a device (either personal or official, depending on your organization's policy)
- Ability to scan a QR code on the device, or input the setup key
- Scan the QR Code or type in the setup key on the authentication app of your choice
Setup
Follow the steps in your authenticator application (if any).
- Access your authenticator application
- Enter the 6-digit code from your authentication application in the Please enter the code from the Authenticator app field
- Click Submit
Recovery Codes
After you complete the setup, the MFA screen looks like this:
If you do not want to proceed with MFA, you can disable it using the blue button on the screen.
If you wish to use MFA, the immediate next step is to click Generate Recovery Codes. Recovery codes are a set of unique codes. These allow you to regain account access if you cannot access the device or account used for MFA enrollment.
Save them in a safe place, and note that each code can only be used once.
Click the Enable Recovery Codes button. You get a success message on the screen.
You notice that after enabling recovery codes, you cannot disable two-factor authentication.
Log in using two-factor authentication. You notice this additional screen the next time you log in.
If you cannot access the authentication app, you can use a recovery code.
If you must disable MFA and cannot do so via your Settings, contact Euna Procurement Technical Support at support.procurement@eunasolutions.com.