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Why am I receiving a "syntax error" message?

When attempting to register your account or reset your password, you may receive a SyntaxError message:

SyntaxError message shown when attempting to register or reset a password.

This typically happens for one of the following reasons:

  • You are using an outdated browser.
  • The email client you are using has its own browser which opens up when you click the registration or password reset link, and that browser is incompatible with Euna Procurement.

To correct this issue, try manually opening up another browser (refer to the Minimum System Requirements page for a list of compatible browsers), then copying and pasting the link into that browser window by right-clicking the link in the email, selecting Copy, and then right-clicking and selecting Paste in the URL bar of the browser:

Browser URL bar showing the right-click context menu used to paste the copied link.

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